Frequently asked questions

• How long does the hair last?
  • The hair can last over a year with proper maintenance.
• Can the hair be colored?
  • Yes the hair can be colored. Recommended to use professional quality products or go to a licensed professional. 
• What kind of products should be used on the hair?
  • All sulfate free shampoo and conditioner. For color hair, make sure products are color safe to prevent fading. 
• refund/exchange policy?
  • No refunds. 15 day exchanges. 
• How long does shipping take?
  • within the U.S., 2-3 business days. 5-7 business days around a holiday.